The REO Agent

So I start this with a sentiment I have heard many buyer agent realtors exclaim, "we are over you REO agents!" Why you might ask. Well, you tend to be rude, you never return a phone call or acknowledge that you received our offer. When we call you regarding an update of our status of our offer you are put off. Your REO answer to our complaints are, well we have so many listings and so many offers we can't possibly get back to all of you. Then my answer to you is what is your staff there for? What are they doing? When you want a highest and best out of our buyer, you are able to get to all of us pretty quickly, no?

There are so many homes that have been foreclosed on that the banks are holding. Are these the only realtors capable of servicing them? I want to tell you that I have met many struggling realtors that would do a far better job in managing these foreclosure listings then the realtors that are currently doing this job. These struggling agents only need a 1 or 2 a month consistently to actualy make a living and give great service out there. Hey, Banks they would take care to get the best for you and treat the buyer's agent with respect out there.

Or is this about the Asset Manager and the poor job this individual is doing on behalf of the bank?

I do a lot of short sales as a listing agent and I will tell you that I absolutely give regular updates because I would like to be treated that way. It's also a small real estate world out there I want the buyer's agent to have a good experience with me. You see I believe in service. Service to everyone involved in the transaction.

Do the banks not care about how the buying public is being treated? I have experienced several buyers say to me, "please I do not want to see any short sales or foreclosures. I can't take it anymore how we are treated." I understand that because it is frustrating working with the REO agent who now dominates the market place.

I look forward for the day when the market returns to normal unfortunately this won't happen for many years. So I ask you REO agents to please get some type of professional decency when working with the rest of your real estate community.